Saturday, April 13, 2013

Pearls before swine

Perhaps you've heard the teaching from The Bible... in Matthew 7 about how you ought not to cast your pearls before swine (pigs).  Check this out - this is a good illumination of that passage:

Friday, April 12, 2013

Experts only need a couple skills

I'm struck that mastery of the basics is almost all one needs to become an expert. The other thing you need: doing it (racking up hours/experience).  I noticed this in skiing... I've only got a couple skills. But, I can apply them in different ways at different times depending on what the terrain and snow conditions require and what I'm trying to accomplish.  Knowing how to apply them and being able to apply these skills consistently is what makes it possible to be an expert skier.  I think the same is true with Basketball or cooking or supervising people.  In what are you an expert?

Wednesday, April 3, 2013

Goodro Lumber's excellent customer service

Why I love Goodro Lumber:
Today, I called and got Steve. I asked him if he could pick out a grout that was the same color as the tile I bought from them but slightly lighter in shade/color.  He said, "yup, no problem."  He called me back a little later and said that he thinks he found the right one.  On top of that, he called the manufacturer to clarify a detail to be sure he gave me the right one.

Now, get this.  Cheeks drives by Goodro some days when she teaches class.  I asked Steve if he could have the grout ready for her to pick up.  She stopped in and picked it up.  She said she was in there for about 2.5 minutes.  Talk about convenience!

Thanks guys for your excellent customer service.



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